OMNI CHANNEL MANAGEMENT

Technolabs Retail Cloud gives a seamless experience to the customers across the channels. Customers are tracked across the channels and continuity of the shopping experience is maintained. Customer’s loyalty is tracked and rewarded irrespective of the sales channel. The customer can be shopping online from a desktop or mobile device, or by telephone, or in a bricks and mortar store and the experience would be seamless.

It is single Cloud that hosts that integrates both Traditional Brick and Mortar and Digital Channels. All transaction information goes to single Cloud and there are special efforts required to extract data and do Omni Channel management.

Our customers are can have evaluation copy to experience the below features Omni Channel Management. They get connected to our Demo Cloud automatically.

Android or iOS App to manage Brick and Mortar outlets

Commerce Site to do Online Business

Mobile App for Shopping

Telephonic Orders

Social Media Integration

Single Point Campaign Management

Omni Channel Management